The place is loud, cold, bright and everything you are not expecting when you go for a massage. The salon it’s located at the end of the gym area, so you can here music, instructors and people having a chat literally on the door of the salon. The space inside the massage it’s like a hospital room. Nothing is very cosy or inviting. Veronica is nice and I feel she does what she can but it’s not like any other messages I’ve been taking, where all of the 360 experience is considered.