My treatment at Vitalia was really good. I was able to book quite last minute which was so helpful. The therapist was lovely - friendly as well as super efficient. She made me feel really comfortable and the wax wasn't painful at all. As well as this, it was actually one of the most effective underarm waxes I've ever had - virtually no hair left afterwards to tweeze out.
The staff here are always friends and polite and very welcoming. Although you have to go through a hair salon to get here once you have found it it's generally a great experience.