It was my top up appointment for fillers and Botox. After an hour waiting, Dr Nasar did top up Botox but very close to my eyes near eyebrows , now it’s straining my eyes, can’t open my eyes fully. He refused to to filler top up, he will do only if I go further 3 ml filler for my rest of the face. He refused to check Dr Amber’s previous notes, I was getting myself ready for my only daughter’s wedding for 12th August. Pressure on my eyes is getting worse. Can anyone help to reduce the pressure so that I can see better, thanks
This was my first visit to this salon and unfortunately it was not a positive experience\.
Before my appointment, I received three calls within the 15 minutes leading up to my booking while I was driving and unable to answer. At the 4th call I was able to answer the call and greeted with “Are you coming or not?”, despite being only five minutes away from my appointment time. I found this quite rude and unnecessary.
On arrival, there was confusion over the treatment price, although to be fair this was honoured in the end.
During the treatment itself, there was no explanation of what products were being applied to my face or what the process involved. As a first, time client, I would have expected some communication and reassurance. At one point, the therapist left the room without saying she would be back or how long she would be gone. When she returned, she lowered the neck rest without warning, which caused my neck to jerk unexpectedly.
At the end of the appointment, I was told I would need additional sessions to see the full benefits of the treatment. Following my visit, I called the salon and asked for the manager to return my call to discuss my concerns, but I am still waiting to hear back.
Based on my overall experience, I won’t be returning, even if the treatment were offered for free.