Vale Spa at The Vale Resort Hotel Reviews

Hensol Park, Hensol, Nr Cardiff, CF72 8JY

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Reviews are written by customers after their visit.

4.2
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Written by our customers, so you know what to expect at each and every venue.
The Vale Spa is pleasant but VERY busy, so much so that some facilities or rooms were not available due to pressure of numbers. No individual changing rooms provided, for a 4 star establishment this is not good enough. I would not recommend this spa during school holidays!
Really enjoyed the spa day. The relaxation zones were lovely and it wasn't too busy. My friends and I would go again if there's another good deal on at the Spa.
Facilities were really good and lunch was lovely especially the salad. Our group would have enjoyed the day more if we could have had our treatments either at the same time or within an hour of each other so that we could have spent more time together in the relaxation zones. Overall we had a lovely day.
I went to the Vale with my Mum for the half day spa with massage. On arrivial we were given free slippers, robe and a towel. We were then shown to the relaxation zones, jacuzzi, sauna, swimming pool and steam room. We spent 40 minutes in the pool, jacuzzi and sauna before heading to 1 of the many relaxation zones to read a magazine before being called for our treatments. The atmosphere in all of these areas was very relaxed. We were able to have our treatments at the same time which was great. The massage itself was fantastic. It lasted for just under an hour and was very relaxing. Following the massage we spend a bit more time in the relaxation zones before heading into the cafe for a cup of tea. Fabulous afternoon - would recommend to anyone - especially for the price!
Came here with my work colleagues for a one night spa break, including a back, neck and shoulder massage as well as use of facilities. It was really brilliant and I had an absolutely fantastic time. We arrived at about 1pm and our room was ready to go into straight away. We were able to go and get changed right away so that we could hit the spa! The jacuzzi was great, and you could fit 8 people in there which was good for a larger crowd. The sauna and steam rooms are rather small, but right to each other and the jacuzzi. The pool is also a nice size, with a separate lane for serious swimmers which is good. After splashing around for a bit, I headed to a treatment room for my massage which was really nice using a gently warmed oil. The massage was really soothing although it was a tad too firm at times, but I don't know if this is because I am still quite a massage newbie. The therapist was rather brisk and I did feel like one in a line of customers, but the actual treatment was nice, and she was still polite towards me. After my treatment I explored the spa a bit more and I must say, I absolutely loved the heated water relaxation beds - they were divine! They were nice and toasty to lie on and super comfortable, think I ended up having a little nap. I also got to have a fish pedicure which was good fun and always an interesting experience! The grounds surrounding the hotel are simply stunning, with views across the golf course and well worth a walk around. The food was also delicious and I thoroughly enjoyed all of my meals. The bedroom was quite roomy with a massive bathroom that had both a shower and bath. The beds were really comfortable and soft so I definitely had a good nights sleep. On the whole, I had a really fantastic experience and I would definitely go back again! Thanks!
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