USA Star Nails - Hampstead Reviews
3 Holly Hill, Hampstead, London, NW3 6QN
Check availability and book onlineReviews are written by customers after their visit.
4183 reviews
This is the first time I attended this Salon. I had a bad customer experience at this Salon even thou the end result was satisfactory.
I booked a manicure and pedicure treatment. The staff did not ask me to chose what colour I want before treatment begin.
After I was leaded to the pedicure bath, another staff asked 'what colour?' in an aggressive manner. I said I haven't been invited to chose any colour yet. This when she loses her temper to another member of staff, shouting in foreign language and her attitude become rude. She was so aggressive in clearing the dead skins (using a blade) on my feet that I had a cut and was bleeding after she was finished.
I don't think I will be coming back again.
Treatment by Andy
I have mixed feelings about this place. I think the manager (the guy who always greets everyone) is professional and helpful however the past 2 times that I have been there, the girls doing my nails have been unfriendly and I've felt that I was a nuisance to them. In terms of my nails, there is a good selection of colors however they definitely aren't the best nails I've had, but for the price I can't complain too much, as they are good enough. The atmosphere of the place is quite dry - no music playing, and like I said, the ladies doing all the treatments aren't very welcoming and just look like they want to be somewhere else.
Treatment by Staff 2
DONT GO THERE awful experience with them, mediocre nails that have chipped and bubbled two days after getting them done, first time I went there they told me the girl was sick so I couldn't get my full treatment. So I rebooked only to go there and for them to say they have run out of the perming treatment and I need to come back! I'm going on holiday tomorrow morning!
The staff were great and it was really good value. I didn't like the colour initially as it was not opaque enough for me, so she ended up giving me 4 layers, which she was happy to do. It did start to chip earlier than it usually does in other places, however that could have been because I had so many layers!
Treatment by Andy
I always enjoy my mani pedi, though service fluctuates wildly depending on who you get. Either way you'll always leave with beautiful fingers and toes.
Treatment by Staff 2
Contact
Discover
bcb3b88e-1313-4044-b77d-da9fd3e69c86