For the first time I had a terrible experience. Firstly the lady doing my nails changed half way through without letting me know. Then my bag was put on the floor when I went to the bathroom. I do not appreciate my bag being on the floor. Also my nails were done so badly they won’t last a week. I was disappointed. The management on staff has derailed. Also I do not appreciate the staff talking amongst themselves in their language that is not professional. My nails have never looked so bad.