USA Star Nails - Hampstead Reviews
3 Holly Hill, Hampstead, London, NW3 6QN
Check availability and book onlineReviews are written by customers after their visit.
4182 reviews
Staff need to listen more and be willing to take feedback in a positive way. Staff tend to go on their own opinion even if you tell them what you want on your nails.
Treatment by Staff 3
Verified review
The lady who performed my treatment was wonderful but the overall ambience of the place was poor. I wasn’t offered a warm welcome, a drink or anything. I was instructed to wash my hands but not told where. The place isn’t particularly clean or well kept. The whole experience was quite lacking to be honest. I won’t be returning.
Treatment by Staff 3
Verified review
This was my first time at this location, and overall it was very convenient with good service. They seemed to be running a bit behind, and so I was waiting for about 15 minutes past my appointment time; and during that time walk-ins without appointments were being accepted (albeit for different types of service). Understanding there can be delays, it would have been helpful if the staff/reception could have been a bit more proactive in letting me know how long they expected the additional wait to be.
Treatment by Staff 3
Verified review
Contact
Discover
ec70c886-39ad-432a-95de-3c9c201300b5