USA Star Nails - Hampstead Reviews
3 Holly Hill, Hampstead, London, NW3 6QN
Check availability and book onlineReviews are written by customers after their visit.
4182 reviews
I was really disappointed with my visit! I've been to this salon many times over the years and had a good experience and recommended to friends. This time however was awful first I picked 3 nail colours that I wanted for new year and they said they were a mix of two colours and its better to pick to one colour. I then picked one colour and the therapist said that the colour won't look like this and she could try but its at my risk and won't be able to change it! I then settled for the colour I always have to my disappointment. The therapist then shouted at me over and over to stop touching my face which to be honest I found very rude! I then asked her why and she explained but this could of been handled in a much nicer way. When I came to pay the therapist charged me £22.50 for take off and shellac and then the manager said no this is treatwell so is £30. An explained it's cheaper to book with us direct and gave me a loyalty card which I've never been offered before! This was the icing on the cake and I was so angry at this point I just wanted to leave! I don't think I will return.
Treatment by Andy
Verified review
Everything great esp manicure and first part of pedicure but toe nail polish is always messed up they lather it on so thick. Pity!!
Verified review
They did such a professional job, the staff are so hospital, and i absolutely love the place!
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