USA Star Nails - Hampstead Reviews
3 Holly Hill, Hampstead, London, NW3 6QN
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4182 reviews
This is my second time at the salon for shellac. The first time was ok, the treatment is fast but that’s because it is rushed. However the result was fine and lasted well.
However this time the experience was not good at all.
1. Be careful, they don’t use fresh nail files/ tools! So unhygienic!
2. The shellac removal was rushed and not done properly which has damaged my nails as they didn’t soak long enough.
3. The shellac revarnish was rushed, uneven and lumpy. My nail shape are totally uneven too.
Last time my technician was better but I am disappointed, left with rubbish nails and would not go again. Will need to go elsewhere to have the manicure redone.
Treatment by Andy
The treatment was nice, as always, although it took a bit of effort to get the right nail polish, not because I couldn't decide but simply b/c someone had put a wrong number on the bottle I had asked for and I had to convince both staff members I was talking to that the colour I wanted (and have had before) was very different to what was in the bottle. In the end, a new bottle was brought from storage and voila, that was MY colour:)
Also, the general atmosphere in the salon is SO MUCH NICER since the old manager left.
Never had a bad experience here. Sometimes better sometimes less, this time the girl was new, overall it was okay, but manicure old stuff done better.
Treatment by Staff 3
Strip wax used first and I don’t think it was hot enough.
Hot wax used and good end result but some instances where the wax was pulled when it wasn’t ready which resulted in lots of little bits remaining and extra pulling.
Treatment by Staff 3
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