My gel manicure was great; the choice of colours was good and I loved the shape and finish. However, I booked in advance for Saturday afternoon and had to wait 30 minutes for my appointment. This wasn't a problem as I'd allowed extra time, but I couldn't understand why walk-in's were still being accepted when appointments were running behind. My manicure cost £30 but the treatment only lasted 20 minutes and I would have expected a little more cuticle work and a more relaxed expereince. The salon was packed and I felt very rushed. It's a shame because the work was very good and it's lasted well, but I'm not sure I would go again unless it was a little quieter!
The salon was very busy and clearly popular but still a nice relaxing experience to be sat in the massage chair. The only downside is that you have to get up mid way though to pick your nail colour rather than having the selection wheels brought to you, had I have known I would have picked before.