Not sure what’s happened here I think it’s under new ownership. I had to wait 25 minutes after my appointment time, I heard about 5 women complain whilst I was in there about a variety of treatments that has happened today and yesterday. The staff seemed rushed and weren’t doing a good job. Although the girl that did my nails was nice and stayed past the end of her shift to finish my nails they are too think and not all the same shape. Other complaints I heard included chipped nails, rushed nails, waxing treatments not being as good as elsewhere, problems with booking including phone line not working and mid-advertising opening hours on the website. I’m not sure I will return.