Terrible hollywood wax. Althought the lady was polite she didn't do a good job throughout the treatment(super hot wax even when I told her, and kept pinching my skin to remove the left over wax) and then when she said she was done I looked up and there was a lot of wax and hair left over. I feel she just was inexperienced but I can easily say it was the most painful and the messiest wax I've had done.