I’m sorry to say but the feedbacks were true, as you prepaid they accept all the people together and let them go first even without appointment. They leave you sit on the chair while one person is doing the nails of two people.. too many customers in compare with the stuff and everyone looked annoyed because of the situation, that was keep happening during my 1.5 hour there, manager was telling everyone that everyone booked at the same time. I recommend to organize a better seating time.