USA Star Nails & Beauty - Clapham South Reviews

33 Balham Hill, Clapham South, London, SW12 9DX

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Reviews are written by customers after their visit.

4.4
7993 reviews

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Written by our customers, so you know what to expect at each and every venue.
I had a phone call half an hr before my appointment asking me to come later. I said no as I was already on my way. When I got to my appointment the receptionist couldn’t find my booking. Then she said my prepaid amount wasn’t enough and I’d have to pay £16 difference plus a removal fee. I understood the removal fee add on but a difference in the advertised price that I’d already paid wasn’t my problem. I asked my I wasn’t told about this when they called me half an hr before.
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absolutely fantastic and have recommended to all my friends who have also had great experiences! large selection of colours, quick and quality service. very pleased to have found this salon
Excellent
DO NOT GO HERE. Worst experience. I had shellac done last week on Saturday (it’s now Thursday? and have since had to revisit three times to have chips fixed. I called and asked for a refund, I was told they don’t issue refunds and they don’t believe I came in each time for a fix so they’ll need to check the CCTV. Essentially telling me I was lying. They told me they never have complaints - I find this hard to believe. Shocking.
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Great service! Lovely colours and flexible when I had to change date. Friendly staff and good value