Staff are very polite and considerate, very welcoming and was seen too straight away. Always a quiet n relaxed atmosphere. All technicians are professional and will go that extra mile to ensure your warm and comfortable. My Russian lashes lasted me 4 wks and I could of gone another week, but due to a function I was attending over the wkend I treated myself to a new set, long lasting if you look after them xx Recommend anyone who hasn’t tried these before to experience them, they look natural and are soft to touch and you look elegant 5* all round.