This is the second time I've been to Ugly Duckling for my LVL lash treatment. And both times I've been really impressed with the service and results. Considering I have Asian lashes that are very difficult to lift, both times the staff did a great job. The staff are chatty, friendly and approachable. The current 50% offer on the treatment is an added bonus. I will definitely be coming back in a couple of months for my next top up.