Nancy was great! She took great care, time & patience to cut my daughter's hair.
However when my husband walked in and wanted to book the appointment in store she said to book it online where as you have to pay in advance which I dint want to as I preferred paying in the store. So the nxt day I had to call and book an appointment which they accepted over the phone.
We have been to Trotters in Harrods many times. We have always found it to be a very calm atmosphere for our son’s haircut. Nancy was excellent as usual.