Had a wonderful experience and left with an amazing haircut. Thank you to the talented Katie !! <3
Katie Glazebrook•3 months ago on Google
I’m generally happy with both the colourist and the stylist who cuts my hair, and the colour correction was ultimately done well.
That said, there was a hiccup when the wrong shade was applied to my roots, despite me clearly mentioning that I don’t use that tone. My roots darkened, and it took a few follow-ups over the week to have it corrected. It was handled in the end, but the process could have been smoother.
I also asked for the exact colour formula being used, as I’m travelling back to my home country. I was told this information can’t be shared, which surprised me, as Toni & Guy salons I’ve visited in other countries/ continents have always been happy to do so.
One small detail: after root colouring, my ears are sometimes left with dye on them. A bit more thoroughness at the wash stage would really elevate the experience, especially at premium prices.
Overall, good colour and haircut — just a few areas
Saadi Saeed•3 months ago on Google
Very friendly team,
I have just had an absolutely fantastic experience with Lottie.
Lottie was so patient and helpful throughout the entire process and did a great job, had a root colour.
She is a brilliant hairdresser and is an extremely competent professional, as well as a lovely welcoming human being.
NASRIN VALIZADEGAN•3 months ago on Google
Excellent haircut and blow dry thank you very much - recommend