The most painful manicure I have ever had, 7 of my nail beds were bleeding. She gave me a shellac manicure even though I had booked for a regular manicure and didn’t explain that she was doing shellac even though I was confused at every step, and kept asking her why I had to put my hands under UV light (I’ve never had shellac before). The fact that she hadn’t even read what I booked in for and took no care to provide a pain free treatment was completely unacceptable