Jamilla was lovely and the wax was fine- pretty painless and neat, but she did leave some bits which i had to do myself when i got home- i couldn’t have worn a bikini left the way it was. The floor and trolley that the wax was on was dirty and messy and it looked like they double dip/reuse the spatulas. The towel i was given to cover myself up with was damp and had old wax on it.I asked for a clean towel and was given one with what looked like cat hair/white hairs all over it. Won’t return sorry