The Welcome Spa Reviews

Studio 9294 (Mainyard Studios), 92-94 Wallis Road, Hackney, London

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Reviews are written by customers after their visit.

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Written by our customers, so you know what to expect at each and every venue.
Treatwell messed up my booking but the wellness spa helped me and rebooked easily
I paid for a 90 min sports massage and received only 55 min treatment including being shown up to the room and making herself a coffee. The massage it's was weak and feeble even after asking for more pressure many times. it was so irritating and a waste of time and money. the treatment was also rescheduled 20 mins before the original time and the complimentary facial offered as compensation was witheld too. A complete joke.Treatwell have no way of ensuring the quality of treatments.Beware!
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25 minutes late, freezing cold room, only 45 minutes of actual massage and spent 80% of the time on the left half of my back so left feeling slightly lopsided. The bits that did get an actual massage was very relaxing just a shame about the rest.
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The therapist was lovely, the quality of the massage quite average considering the price 56£ and the duration of the massage was 40 min instead of 60 min.
Mimi was very welcoming. I fell asleep and was awoken at the end very gently with a smile 😃