I booked last minute as I was attending a funeral the next day. I was told once I’d pre paid that I couldn’t have the tint as it required a patch test and there wasn’t enough time for this but I’ve not been reimbursed for this element of the treatment (I am not local). And, the wax used has burned my eyelids. I now have a scab above my right eye. The therapist said at the time she wasn’t sure about the new wax being used. Overall not great.