The Spa at The Manor House Hotel Reviews
The Green, West Auckland, Co Durham, DL14 9HW
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2821 reviews
Fab day only let down was the steam room smells dirty and needs a good clean .food was very nice
Verified review
It was a good job this was a Groupon voucher otherwise I would have been very unhappy. The spa was dirty and the treatments were basic - I am not sure the staff are fully trained. I will not be returning.
Verified review
Positives:
Groupon Price
2 course lunch was great
Spa treatments were lovely
Negatives:
Spa is old, dirty and in need of major upgrade
Pool was ice cold
Steam room smell of body fat was u bearable - no one used it all day. I reported to reception
Ceiling above hot tub looked like if was going to fall down
Hot tub had strange foam on top!
Verified review
I was overall disappointed by our visit. I took my cousin as she has recently lost her mother and I wanted to cheer her up. Upon arrival and on entry into the changing area, I noted that one of the two toilets was full of blood. This made me feel sick and I reported the matter immediately. We then had our treatments and I found the head massage very substandard. We then went into the spa area and there was a large amount of scum on the surface of the hot tub and so I didn’t go in, which was disappointing as that’s my favourite part. The clock wasn’t working In the main pool room so we had no idea what time we needed to get ready to go for lunch so I had to keep checking with reception. They fixed the clock I noticed before we left. The food was very nice. Staff were lovely. But overall my experience was very disappointing.
Verified review
The spa was very busy and there were several children in using the facilities and it was quite noisy. The hot tub had a lot of foam in it which was unusual.
The two spa treatments were excellent and I really enjoyed them. The therapists were lovely.
We had Sunday lunch in the restaurant and it was very good. The Yorkshire puddings were delicious and there was a good selection of vegetables.
It was very good value and we will come again.
Verified review
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