The Spa at The Manor House Hotel Reviews
The Green, West Auckland, Co Durham, DL14 9HW
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2821 reviews
I had a neck and back massage. It was a lovely experience and very relaxing. The staff were friendly and very obliging. I would definitely go again
Treatment by Therapist 2
We found the spa experience of poor quality. The treatments were of a poor standard and rushed. My partner felt the neck, back and shoulder treatment to be ineffective and not inadequate. Also the therapist who carried out the facial clearly had been smoking which he found unpleasant. I have attended many different spa’s and was unimpressed particularly with the facial. Routinely the therapist used a headband to take my hair off my face and always removed eye makeup and applied treatment all over my face however this didn’t take place. I am sad to say we won’t be using this facility again and would not be able to recommend it to others.
Treatment by Therapist 2
I was very disappointed with the spa area and facilities. Seating with tables were limited and I was expecting lounges to relax on.
The hotel had previously had a problem with heating the pool meaning the pool was absolutely freezing. Being pregnant meant I was unable to use other facilities so had been looking forward to enjoying a swim. I was also extremely disappointed I was unable to receive treatments I had been expecting because I was pregnant. I have had upper body massages/scalp massages in other spas whilst being pregnant so I wasn’t expecting this to be an issue.
My friend had forgotten her flipflops, we asked for slippers and we were told they had ran out.
Overall, it was a very disappointing experience and I had been looking forward to it for a long time.
Treatment by Therapist 1
Had an amazing, relaxing spa day at your hotel & would definitely go again.
Treatment by Therapist 3
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