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Venue rating

4.3

264 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Spa Verta at Crowne Plaza London Battersea
Spa Verta at Crowne Plaza London Battersea
Crowne Plaza London Battersea,
London, Battersea, SW11 3RP
United Kingdom

Hotel Spa

Spa Verta at Crowne Plaza London Battersea
Crowne Plaza London Battersea,
London, Battersea, SW11 3RP
United Kingdom

Opening hours

Mon - Sun 8:30 am - 8:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa Verta at Crowne Plaza London Battersea

Awarded as Real Outstanding Spa Hotel at the Real Critics Guides Annual Awards, Regional Winner at the Spa Traveller awards and nominated finalist for best spa in london by the Good Spa Guide, Spa Verta creates an oasis of relaxation and tranquility for hotel guests whether they are enjoying a romantic weekend in London or simply need to unwind after a business meeting. Whatever your needs, the team at our London spa make sure you benefit from a level of comfort and luxury that is quite simply unsurpassed.

Our exclusive London spa includes a 10-metre hydrotherapy pool, sauna, steam room and sanarium. Spa memberships are available.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Venue rating

Based on 264 reviews

5 stars 115
4 stars 113
3 stars 31
2 stars 3
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (33)
  • Body Treatments (33)
  • Body Wraps (2)
  • Steam and Sauna Therapy (78)
  • Face
  • Beauty Treatments (4)
  • Eye Treatments (2)
  • Facials (47)
  • Fitness
  • Swimming (80)
  • Massage
  • Aromatherapy Massage (10)
  • Couples Massage (11)
  • Deep Tissue Massage (1)
  • Foot Massage (4)
  • Indian Head Massage (14)
  • Pre and Post Natal Massage (1)
  • Therapeutic Massage (86)
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Have you been here? Write a review
Verified review Visited May 2016
Posted 18 hours ago
I went for a Rest and Refresh Half Spa Day and have awarded it 4 stars.

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Verified review Visited May 2016
Posted 2 days ago
I went for a Afternoon Spa Escape and have awarded it 5 stars.

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1 day ago
Dear Anna,

Thank you for such a great rating, we hope to see you again in our spa.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited May 2016
Posted 1 week ago
I went for a Afternoon Spa Escape and have awarded it 5 stars.

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2 days ago
Dear Guest,

Thank you for a fabulous rating, we hope to welcome you again.
Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited May 2016
Posted 2 weeks ago
Lunch was great.
Therapists were rude and we felt as though they were rushing in order to go home as we were the last treatments of the day.

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2 weeks ago
Thank you for your review, I am very sorry to read this and It is such a shame you felt this was the case. If you would like to discuss this further please contact me at tamsin.noyes@ihg.com.

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Verified review Visited May 2016
Posted 3 weeks ago
I went for a One Night Retreat Spa Break and have awarded it 4 stars.

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3 weeks ago
Dear Ren,

Thank you for your review, we hope to welcome you again.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 1 month ago
Top facial massage as usual !

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1 month ago
Thank you as always. See you again soon!

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 1 month ago
I went for a Spa Verta Signatures and have awarded it 4 stars.

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1 month ago
Dear Regan,

Thank you for your review and for visiting us! We hope to welcome you again.

Kind regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 1 month ago
Absolutely lovely. Me and my partner spent the day here and enjoyed a couples refinery package. We left feeling wonderful and completely relaxed. We both had a full body massage which we both agreed was the best we'd ever had. I could not recommend this cosy, yet fully equipped little sanctuary more and we will definitely be going back.

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1 month ago
Dear Urania,

Wow, what an excellent review and great representation of our spa. We take such pride in providing such high quality treatments and value for money. We look forward to seeing you again! Please do recommend us!
Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 1 month ago
I went for a Weekday Wellness Half Spa Day and have awarded it 5 stars.

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1 month ago
Dear Caroline,

Thank you for your top 5 star review, we can't be more thankful!

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 1 month ago
I went for a Couples Refinery Half Spa Day and have awarded it 4 stars.

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1 month ago
Dear Karen,

Thank you for your review, we hope to welcome you to Spa Verta again in the near future.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 1 month ago
Brilliant spa - we would go again.

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1 month ago
Thank you for the great feedback, we are very thankful that you will visit us again in future.
Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 1 month ago
Great venue, can occasionally be overcrowded but good value for money.

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Verified review Visited April 2016
Posted 1 month ago
Facilities were dirty and overcrowded. Food was terrible. Staff was friendly and massage was good. I emailed Treatwell with complaints that I felt that I'd been overcharged and they suggested that I get in touch with the Crowne Plaza as it was their problem. I won't be using this deal and have serious doubts that I will use a Treatwell service again.

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1 month ago
Dear Guest,

We are very disheartened for such a negative review on our spa and that you felt the spa was too busy and unclean however I am glad the team looked after you and gave you a good massage. We apologise you felt this was the case on your time with us and we are sorry you will not be using treatwell for booking again, if you change your mind and would like to visit us again please do let me know and I can ensure you are personally looked after.

Kind regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 1 month ago
The venue is in a lovely location on the river, making the afternoon tea a highlight to end the day. The massage was also really nice (but a little too short if anything at less than half an hour). The spa facilities were OK - the pool was a little too cold and the steam room didn't seem to be working. The saunas were nice and spacious though. The relaxation room outside the treatment rooms with the loose tea and healthy snacks was a lovely addition. I would go back.

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1 month ago
Dear Dina,

Thank you for your review and feedback, I am glad you enjoyed your treatment and your afternoon tea by the river. It is such a wonderful location, even more so when the sun is shining! We are sorry the steam was not working at your visit, it may have just tripped off as we have not had ongoing issues with it. We apologise you experienced this at the time however and we are glad you will visit us again! Next time it is worth booking a longer treatment to get the most from your spa day!
Kind regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 1 month ago
I went for a Couples Refinery Half Spa Day and have awarded it 4 stars.

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1 month ago
Dear Thomas,

Thank you for your review, we hope we can welcome you back soon.

Kind regards,
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 1 month ago
Took my girlfriend to this place to celebrate a year of being together and I spent the afternoon without disappointment! The staff make you feel very welcome and relaxed, they seem to want to be there as much as I did which always adds to the overall experience. The place is really clean and has the décor and atmosphere to justify the price. The lunch was without fault, shame about the young child in the restaurant that was somewhat loud but luckily the family was not using the spa.

The spa itself is relatively small compared to what I was expecting, but then there was a lot less people in there than I expected, so everything worked out in the end and I was able to use all facilities without joining a queue or feeling cramped. The treatment (couples massage) was simply amazing! My first massage and I was not sure what to expect. But the full body feeling once the massage is over is something I will be searching for in future, I highly recommend this place.

People seem to be complaining about the temperature of the pool and I am not too sure if it was the same for me. The temperature was "fresh" compared to the heat of the saunas but personally I see it as a good thing and I think the water temperature was perfect.

Thanks for a lovely afternoon, I will likely be returning.

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1 month ago
Dear Kevin,

I want to thank you for such a lovely review on our venue. We really do take pride in our work and the staff go out of their way to ensure our guests are happy and well looked after. I am thrilled you loved the treatments and felt the facilities were a perfect addition to your spa day,
We really hope to welcome you back again and thank you in advance for recommending us.

Kindest regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 1 month ago
the rest and refresh half day spa was certainly a refreshing day - I had a tailor made facial which was fab, wish I knew my Therapist name - she was great. The spa itself was nice and clean, one little downfall would be that the pool was a bit too cold for my liking, but loved the tropical waterfall shower! Definitely recommend this place for a girlie day out.

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1 month ago
Dear Lin,

Thank you so much for such a glowing review, we are glad your facial was tailored to your needs. If you contact us with your name for next time and we can advise you of your therapists name you had on the day. We hope to see you again!
Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 1 month ago
I went for a Weekday Wellness Half Spa Day and have awarded it 4 stars.

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1 month ago
Thank you for your review Helen, we are glad you enjoyed your experience with us and we hope to see you again.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited March 2016
Posted 1 month ago
Everything was perfect as advertised

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1 month ago
Thank you Gabriele, we are so glad you had the experience we advertise online.
We hope to see you again!
Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited March 2016
Posted 2 months ago
I went for a Rest and Refresh Half Spa Day and have awarded it 5 stars.

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1 month ago
Thank you for such a brilliant review, we hope to see you again.

Kind Regards,
Tamsin Noyes
Spa Manager

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