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Venue rating

4.3

272 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Spa Verta at Crowne Plaza London Battersea
Spa Verta at Crowne Plaza London Battersea
Crowne Plaza London Battersea,
London, Battersea, SW11 3RP
United Kingdom

Hotel Spa

Spa Verta at Crowne Plaza London Battersea
Crowne Plaza London Battersea,
London, Battersea, SW11 3RP
United Kingdom

Opening hours

Mon - Sun 8:30 am - 8:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa Verta at Crowne Plaza London Battersea

Awarded as Real Outstanding Spa Hotel at the Real Critics Guides Annual Awards, Regional Winner at the Spa Traveller awards and nominated finalist for best spa in london by the Good Spa Guide, Spa Verta creates an oasis of relaxation and tranquility for hotel guests whether they are enjoying a romantic weekend in London or simply need to unwind after a business meeting. Whatever your needs, the team at our London spa make sure you benefit from a level of comfort and luxury that is quite simply unsurpassed.

Our exclusive London spa includes a 10-metre hydrotherapy pool, sauna, steam room and sanarium. Spa memberships are available.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Venue rating

Based on 272 reviews

5 stars 119
4 stars 116
3 stars 32
2 stars 3
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (37)
  • Body Treatments (38)
  • Body Wraps (1)
  • Steam and Sauna Therapy (78)
  • Face
  • Beauty Treatments (4)
  • Eye Treatments (2)
  • Facials (52)
  • Fitness
  • Swimming (80)
  • Massage
  • Aromatherapy Massage (11)
  • Couples Massage (12)
  • Deep Tissue Massage (1)
  • Foot Massage (4)
  • Indian Head Massage (17)
  • Pregnancy Massage (1)
  • Therapeutic Massage (91)
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Have you been here? Write a review
Verified review Visited July 2016
Posted 5 days ago
The atmosphere when you get to the Spa is already relaxing, and the facilities are really amazing. I would say I really enjoyed my experience but it can get crowded as it is not a very spacious place. I was a bit disappointed when going for my 25 minute treatment as in the email I had asked for the different options and I had chosen the foot and leg reviver but apparently it was not on offer when I got there so I had to go for a back massage instead, which I usually try to avoid as I have tensions and knots...

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2 days ago
Dear Guest,

Thank you for review, I am glad you enjoyed our facilities and had a lovely relaxing time.
I am sorry that the treatment you chose was not available to you, on reading this I am unsure why as we do have foot & leg massages available, the only thing we do not have is the full pedicure treatments within this timing so I do apologise for this.
We hope to welcome you back again & we can ensure you can have the treatment to your preference.

Kind regards
Tamsin Noyes
Spa Manager

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Verified review Visited July 2016
Posted 1 week ago
Lovely clean hotel with friendly helpful staff and was the perfect get away we needed! You didn't feel you were in the heart of London!

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2 days ago
Dear James,

Thank you for your feedback, we are so glad to hear it was the getaway you were after and we met your expectations.

We hope to welcome you back.

Kind regards,
Tamsin Noyes
Spa Manager

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Verified review Visited July 2016
Posted 1 week ago
I went for a One Night Retreat Spa Break and have awarded it 5 stars.

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1 week ago
Dear Stefan,

Thank you for your review, I am glad you had a great stay with us to award us the top 5 stars! We hope to see you again!

Kind regards
Tamsin Noyes
Spa Manager

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Verified review Visited July 2016
Posted 2 weeks ago
Beautiful and clean as always. Service was very good. They messed up my facial booking out of a 4 person booking but they sorted it out right away so that was good. It's a lovely place, small but luxurious.

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1 week ago
Dear Rebecca,

Thank you for a lovely review, I am glad the team ensured our mistake in the booking was corrected quickly and this did not effect your time with us.
We hope to see you again with us and thanks again for giving us 5 stars.

Kind regards
Tamsin Noyes
Spa Manager

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Verified review Visited July 2016
Posted 3 weeks ago
I went for a Weekday Wellness Half Spa Day and have awarded it 3 stars.

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1 week ago
Dear Abigail,

Thank you for your review, we are sad to see you only rated us as a 3 star. We always would love to hear any suggestions you have to improve to ensure our guests are getting the best customer experience and the most from their spa days.

Kind regards
Tamsin Noyes
Spa Manager

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Verified review Visited July 2016
Posted 3 weeks ago
I went for a One Night Retreat Spa Break and have awarded it 4 stars.

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1 week ago
Diane,

Thank you for giving us a review for your stay, we hope you enjoyed your time with us.

Kind regards,
Tamsin Noyes
Spa Manager

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Verified review Visited June 2016
Posted 4 weeks ago
I went for a Spa Verta Signatures and have awarded it 5 stars.

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4 weeks ago
Dear Emma,

Thank you for a top star review, we are so thankful and hope to see you again.

Kind regards,
Tamsin Noyes
Spa Manager

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Verified review Visited June 2016
Posted 1 month ago
great spa!

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1 month ago
Thank you for your review on your great spa experience.
We hope to see you again.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited May 2016
Posted 1 month ago
Lovely experience. Very friendly staff.

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1 month ago
Dear Davinder,

I am so glad you enjoyed your spa experience and that the team looked after you.
We hope to welcome you back.

Kind regards
Tamsin Noyes
Spa Manager

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Verified review Visited May 2016
Posted 2 months ago
I went for a Afternoon Spa Escape and have awarded it 5 stars.

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2 months ago
Dear Anna,

Thank you for such a great rating, we hope to see you again in our spa.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited May 2016
Posted 2 months ago
I went for a Afternoon Spa Escape and have awarded it 5 stars.

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2 months ago
Dear Guest,

Thank you for a fabulous rating, we hope to welcome you again.
Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited May 2016
Posted 2 months ago
Lunch was great.
Therapists were rude and we felt as though they were rushing in order to go home as we were the last treatments of the day.

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2 months ago
Thank you for your review, I am very sorry to read this and It is such a shame you felt this was the case. If you would like to discuss this further please contact me at tamsin.noyes@ihg.com.

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Verified review Visited May 2016
Posted 2 months ago
I went for a One Night Retreat Spa Break and have awarded it 4 stars.

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2 months ago
Dear Ren,

Thank you for your review, we hope to welcome you again.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 2 months ago
Top facial massage as usual !

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2 months ago
Thank you as always. See you again soon!

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 3 months ago
I went for a Spa Verta Signatures and have awarded it 4 stars.

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2 months ago
Dear Regan,

Thank you for your review and for visiting us! We hope to welcome you again.

Kind regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 3 months ago
Absolutely lovely. Me and my partner spent the day here and enjoyed a couples refinery package. We left feeling wonderful and completely relaxed. We both had a full body massage which we both agreed was the best we'd ever had. I could not recommend this cosy, yet fully equipped little sanctuary more and we will definitely be going back.

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3 months ago
Dear Urania,

Wow, what an excellent review and great representation of our spa. We take such pride in providing such high quality treatments and value for money. We look forward to seeing you again! Please do recommend us!
Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 3 months ago
I went for a Weekday Wellness Half Spa Day and have awarded it 5 stars.

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3 months ago
Dear Caroline,

Thank you for your top 5 star review, we can't be more thankful!

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 3 months ago
I went for a Couples Refinery Half Spa Day and have awarded it 4 stars.

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3 months ago
Dear Karen,

Thank you for your review, we hope to welcome you to Spa Verta again in the near future.

Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 3 months ago
Brilliant spa - we would go again.

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3 months ago
Thank you for the great feedback, we are very thankful that you will visit us again in future.
Kind Regards
Tamsin Noyes
Spa Manager

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Verified review Visited April 2016
Posted 3 months ago
Great venue, can occasionally be overcrowded but good value for money.

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