Amazing experience from start to finish. Super lovely and welcoming staff who patiently explained how things worked. The masseuse really listened and focused on the problem areas. I went in for a deep tissue on a frozen neck and left a new person!
I called to ask if it would still happen as it was too short notice for a patch test- they said it was fine and to come for the appointment. When I got there they refused to do it. I went back the next day and she was unable to carry out the lash lift. I was blamed as my eyes were watering. She was rough, rude and didn’t end up doing anything. They are now refusing to give me a refund, despite not carrying out the service. I had it done elsewhere with no problems at all.
Minnie was very good at my Hollywood wax. Of course it did hurt a bit as with any wax but she was so quick and lovely to talk to and she made me feel very relaxed.