I'd never had acupuncture before so I was going in slightly blind but Seven Heavens were brilliant, and managed expectations really well.
I received a call the day before from Matt, who would be taking my session, to reconfirm my appointment, check if I'd had acupuncture elsewhere before and if there was anything specific that I had booked the treatment for that I'd like to focus on. Matt walked through what to expect from the appointment and checked if there was anything I wanted to cover off at that stage.
I had my appointment the following day and it was completely aligned to expectations. Matt walked through every stage, even when doing the actual treatment, so no surprises and to understand how my body was reacting to the needles.
I found it extremely useful - left feeling like I'd woken up from a lovely nap and my body less tense, looser in areas that I'd wanted to focus on. As a result, I have booked in for further sessions although note that there's no pressure to do this, which I appreciated and felt that they were transparent about this.