When we arrived at the spa we were told the jacuzzi wasn’t in use and needed cleaned out. During the period of it being cleaned there was an unpleasant smell through the spa. There was no toilet roll in the toilet and it took asking a couple of times before any was provided. The pool was very noisy in the morning with children playing, so not a very relaxing environment. On a positive note the jacuzzi was back in use by the afternoon, the massage was excellent, the food was delicious and the staff very friendly so would visit again.
My wife and I had a full Spa day. The Spa itself is well equipped and as only 4 clients are accepted each day (+annual members and guests from the Cottages and Gym) it is never crowded. The supplied lunch was excellent, and the Treatments all very good.
The quiet ambience was only spoiled for a short time by children visitors in the Pool. Overall a great day provided by Sarah and Kelsey.
Having moved to the local area from the midlands, its been lovely finding this gem of a spa. All the girls are very friendly, professional and welcoming. I will be coming here for many years to come for sure. Thank you to all