I had wonderful previous treatments with a Canadian therapist in April. On the back of this I booked a spa afternoon for my friend and I. Unfortunately my facial was not at all enjoyable and I am really sorry to bring this to your attention.My friend also had a poor treatment with her massage but was polite and thankful for the treat I had organised for her visit.There was poor pressure, no face massage and at the time when you relax with a mask she tidied behind me clattering and moving stuff.
I don’t usually write negative reviews but my husband and I were a leftdisappointed with our trip to the spa, which was a shame because our previous visit was excellent.
This time it felt too busy. 9 people on spa days along with members,felt like too many .most of the facilities/ beds were taken up at all times.
The treatments were a bit disappointing too, I was left in a freezing cold room for at least 20mins during my facial and my husbands massage was so light, no pressure applied at all.
Absolutely loved my treatment. Already looking forward to my next one. Everything about The Secret Spa makes you feel totally relaxed to moment you arrive.