Gurmeet is fantastic and is great at her job - she is always on hand for information around the treatment and will go out of her way to be professional and helpful. The only downside now is the new venue in Richmond which is very cramped and tiny inside - as well as having to walk through other business treatment rooms to get to your treatment, its a bit of a strange set up. However the treatment standard from Gurmeet is still as great as ever and I would 100% recommend laser here.