The Club Hotel & Spa, Jersey Reviews

Green Street, St Helier, Jersey, JE2 4UH

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Reviews are written by customers after their visit.

4.7
719 reviews

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Written by our customers, so you know what to expect at each and every venue.
The treatments and the team were lovely. However, the facilities need looking at - things like hairdryers don’t work properly in the changing rooms, the swimming pool looks unclean around the edges and the towels were terrible. It’s such a shame that these smaller things let it down when the team and massages are so good. I hope this feedback is seen as constructive as we love the hotel and want it to do well.
Outstanding post workout de-stress massage from Simone. Very happy and will be rebooking.
We had a lovely stay. The food and service were excellent and the treatment was relaxing. The room was nice at the back overlooking the outdoor swimming pool. The room was well stocked with everything you needed. My only problem was a droning noise when we came back to the room after dinner. It was quite loud and could hear it over the TV. Unfortunately it went on all night & did not stop until the morning. It did disturb my sleep. I did mention this to the receptionist when we left.
The treatments were excellent, expensive but really good and the girls were superb. I was just disappointed the Spa itself and the evening meal. There was a small relaxation room were all the seats we taken 4. We could lie down on our towels. The food at Bohemia was nice but the waiter was poor. I didn’t expect my plate to be taken so quickly when I had finished my meal and my wife hadn’t. Don’t take them separately? he then came back and took the salt and pepper off the table? I was amazed.
Excellent treatment but no choice of oils and no drink offered before or after. Changing area not great tbh - my towel was about 100 years old !
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