Our experience with the Chilworth has been fantastic from beginning to end. We purchased the spa access, massage and afternoon tea package through Groupon and due to Covid had been unable to use until now. The team were very understanding of the situation and extended the voucher twice. The staff are extremely friendly and welcoming and the facilities are second to none. Highly recommend and we will definitely be back.
Therapist didn’t care. Zero effort. Cut massage short 10 mins.
Works going on at hotel at 8am. 2x twin beds pushed together to make a double. Problem with the hot water in the shower.
Very friendly staff, just bad experience.