An anxious experience, from Ebrington the hotel to leaving. Everyone very polite professional and welcoming.
Best massage I think I have had, donatello recommend this experience. Afternoon tea was a lovely change from the normal salmon, chicken sandwiches. Very good value and superb customer care.
Terrible management skills of the spa and communication with customers. Rearranged our appointments 3 times, each time I called I was told they’d get back to me and never did. When we turned up they had lost our spa booking and treatments at different times which is not what we wanted. Finally we got into the spa and our treatments booked in one after the other. The left my partner waiting 45 minutes past his appointment time as they forgot about him. They refused to compensate. Not relaxing.