The Chilworth London Paddington Reviews

55 Westbourne Terrace, Paddington, London, W2 3UY

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Reviews are written by customers after their visit.

4.2
1347 reviews

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Written by our customers, so you know what to expect at each and every venue.
The spa was limited to 1hr due to covid however I do understand the predicament I was left till I contacted the spa (number of times) to find this out the day before arriving. They have allowed us to attend another day to make up for the lost time& the only facility i could use was the hot tub. Although I think it was clean, the hot tub was very foamy & smelt of chlorine. I had to ask the staff for the string to our robes and there was no hair dryer facility despite asking.
The venue was alright and the spa itself was ok but the room was missing something special. Overall it’s good but no sure if I would go back.
Had an amazing Swedish massage by Anetta. Her technique was amazing and she was so welcoming and thorough, giving me the full hour. It was one of the best massages I’ve ever had and have them regularly! Thanks so much Anetta!
The massage was lovely, however the music cut out half way through (they were using a YouTube video) so that kind of ruined the atmosphere for me. And the sauna wasn’t working, we weren’t told why. The jacuzzi was also slightly cold, and there were no instructions given about how to adjust the temp etc. However we had plenty prosecco, the meal was lovely! The room was upgraded for free and the breakfast was yum.
I love the staff and place