The ladies are the beauty lounge are always really lovely, attentive and offer a very professional, personalised service. They confirmed my choice of facial (which I picked randomly) and suggested a more appropriate alternative for my skin type (it was lovely to hear I didn't need the deep cleanse I'd booked!). I was recommended an amber treatment instead. Definitely the right choice, it was wonderful and my skin is still glowing and firmer a few days on.
Regina is great. She takes care and makes sure your nails are healthy and done well. Always returning as my nails stay looking great for a couple of weeks.