The ladies there are really lovely and kind. I would recommend not booking through this app as, i did and then when i went into the salon, i had got told that there are other people who need to be seen before me and that this app clashes with their diary. My appointment was booked for 4:05pm and I had been taken in at 5:30pm. I had been advised to book via the salon directly and not this app.
However, the salon has good prices and lovely staff.
There wasn't much of an ambience, very bright lights, it looked quite dated, no drink offered, uncomfortable seat when having hair washed. Customer service wasn't great. Only saving grace was that the last Pavi was very friendly and listened to what I wanted, she did a good job of the haircut and she acted professionally.