Just to highlight this is a review for the Bannatyne Spa at Quay Street not Chepstow as they changed the venue after it was booked through treatwell. I had an amazing facial at quay street and despite a slight bit of confusion with regards to payment, I thoroughly enjoyed the experience. My fine lines definitely look reduced and my skin looks bright and clear.
My therapist was Charlotte, she was so lovely, professional and quick. She recommend the Lyon wax which is by far the best, she was very thorough in checking for allergies or any potential issues and above all she was very sweet and friendly and instantly puts you at ease.
I will definitely return as my experience was great both the girls in the spa were friendly, polite and helpful.