This business is run from a home and does not have the formalities or facilities you expect at a hotel or gym. However, once the massage started the experience was totally professional. I opted for the relaxing massage, of which I have had many around the world, and would rate this in the top third overall and parts in the top 10%. I like a massage that uses different techniques, as this did, and takes you to the point of almost snoring. I will use this service again.