I received a last-minute voicemail asking me to attend my appointment 30 minutes later. When I called back, I was told that the therapist was not allowed to do this and to attend at my original time. The pregnancy massage was fine but I was made to lie on my back for a prolonged period (which you shouldn't do in your second trimester, which I was and had informed her). The therapist also had to keep leaving the room to answer the phone as apparently there was no reception so there were a few interruptions, ruining the ambience. Having said that, the room was right next to the main door and a lot of noise was transmitted. Definitely not tranquil, I was seen 15 minutes later than my appointment time but on the plus side, she made sure I got my full appointment. I'm not sure I would go back.
Best massage in London, no contest. I booked this for myself as a treat immediately on my return from a 5 day bootcamp, and while I limped in, I floated out, no aches or pains remaining,