I booked for a hot was and for the second time they have cancelled my appointment with only an hour's notice with no real apology. Terrible lack of customer service!
I attended Thai London therapy for a deep tissue massage and left as a very happy customer! The therapist was great at understanding my pain points and the place is clean and well located ( just 8 minutes walk from marylebone station and 7 mins from Baket Street). I would totally visit again!
Would have been 5 stars for all categories, if the room was ready on my arrival, and my treatment wasn’t cut 5-mins as a result of the room needing prepping. Also, after 55-mins I was then told, there were no hot stones available! Aside from that, the staff were welcoming, and the actual massage was what I needed! Perfect pressure, even finding and working on pressure/tension spots I didn’t know tension was hiding.