The treatment itself was great. There was a wide range of shellac colours to choose from and it was applied well. Beforehand the lady also cleaned my feet, trimmed cuticles and filed the nails before exfoliating and removing hardskin - making the treatment as a whole a great deal for £21. The only downside was that I waited for 45 minutes to begin, however the staff apologised and I was offered various cups of tea/coffee.