-Despite obviously having an appointment it appeared no one was expecting me so a girl had to be called from somewhere else and it took her 10mins to arrive.
-During the actual wax she spent part of the time talking on her hands-free
- The hot wax was scalding temperature, the hottest I’ve ever experienced it in over 10yrs! Despite me saying 3 times that it was too much and physically being distressed she literally changed and did nothing
- Terrible attitude, didn’t apologize. Appalling.