The spa didn’t have available staff for the time I booked but didn’t inform me until I called them few hours before my treatment. Will not book this place again
Lady was not skilled at eyebrow threading. Mentioned before the treatment started that my eyebrows weren't thick. She didn't take off my makeup on my brows before she started. I had to ask her to do this. How are you threading someone's eyebrows properly if you can't see the proper shape? When she finished, I hasn't happy, no defined brows just a haphazard shape. When I complained she tried to get me to lie down again to draw on my eyebrows with a pencil. When I tried to explain what was wrong she didn't listen and then told me to leave. It's a shame as she had a trainee there learning the ropes but she wasn't teaching her the proper basics.