The salon is very nicely finished and has a very relaxing atmosphere. I didn't find the nail technician very friendly- she was annoyed that I hadn't specified I needed a gel removal. Whilst it was removed I had a pedicure which took 1 hour 30 mins so when the foil came off my nails, they were very wrinkled. The skin has peeled off my fingers since which shows it was on for too long. They are still very dry. The pedicure was slow but very nice and I was happy with the end product.