I was booked in with Fereda for a wash cut and blow dry. She was not in. I was told not to worry, someone would cut my hair. Turns out it was a student / inexperienced hairdresser. I wasn’t told / given a choice. The student butchered my hair all the while being watched by experienced staff (Shay). Uneven layers and fringe. Shay only came at the end and told him what he had done wrong and couldn’t fix it. Unprofessional, poor teamwork, poor service and unskilled. Still charged me full price.
Claire was great. However, my appointment was booked for 2pm and i was seen after 3pm. Waited over an hour which I thought was inconvenient a heads up by phone would have been good before i arrived.
Nonetheless, Claire was very apologetic and I understand it was not her fault. Just a bit more communication would have been good.
Codi is very talented , handled every step very professionally . Codi welcomed me with smile, discuss my hair condition and provided personalised service .. highly recommend Codi and no doubt I will rebook Codi whenever my next hair cut is
I have been going to Ferda for YEARS and will continue to go to her! I have recommended all my friends to her and every single one of them have returned to her for multiple appointments. She is just too good! She is thorough with everything she does and it’s so lovely to be treated with so much care during each appointment. 10/10 experience every time. Thank you Ferda!!