Initially as u had been for a colour previously which was done by Zara I asked her if the colour was noted on the system she was very dismissive and kept telling me we are professionals and we don’t need to we only have colour that’s in the store. She didn’t give me any advice on what would be the best colour for me just handed me the chart. She colored my hair but halfway through she took me to the sink to do the rest of the color. Cut was too short and blow dry horrendous.