Julie was really attentive and spent time looking at the condition of my hair and advising what the best cut would be. She checked with me regularly if I was happy with the progress as sometimes its intimidating when hairdressers are cutting big chunks of hair and not checking in. Brilliant blow dry afterwards and love the cute and how healthy its made my hair look! It had been 9 mths since my last haircut so a lovely experience..I'll be sticking with Julie