I had a very good facical it was very relaxing and the lady was very friendly also updating me on what was happening and what she was using and kept reassuring me. The massage was very lovely this was my first massage ever and the lady kassie made me feel at ease the only thing was I started have a little bit of pain in my right shoulder after the message for the rest of the evening and sure if it was because she was pressing firmly. It is worth the money two hours for 55 pounds.