Stepping Stones Natural Health Care Reviews
84 Falcon Road, Clapham, London, SW11 2LH
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417 reviews
I visited the SSNHC for a Reiki treatment. The lady who gave the treatment seemed very nice and open and gave a good explanation of what would happen during the session and care during the session. I enjoyed the session and decided to return for another treatment.
Unfortunatley, there seemed to be some problems on my second visit. The lady working on reception was quite loud when speaking on the phone and there was something about the internal decoration of the place that seemed to amplify every bang, crash and conversation. It left me on edge and unable to fully relax. It is clear that quite a bit of thought has gone into the visual decorations - and they really are lovely. However, not quite so much care has been given to the acoustics in this place. I wouldn't like to have a treatment in the rooms that open directly onto the main reception.
Perhaps something can be done about this? The Centre is well worth a visit, has a good range of treatments on offer, in a good location - as a business it should be flourishing.
Verified review
I had Reiki healing. It was so relaxing and the therapist was so so lovely. I felt great after!! I will definitely go back for some more healing. The actual place is very nice as well and the staff and friendly.
Verified review
I had a Reiki treatment which was absolutely fantastic, so relaxing I fell asleep! The therapist first carried out a guided meditation for relaxation which I thoroughly enjoyed, she even took the time to answer all the questions I had very thoroughly. The receptionist was very welcoming and made me and friends organic teas after our treatment....I recommend the chocolate and cinnamon tea! The only downfall is that I could hear the noises and clients in the reception area during my treatment....when I wasn't sleeping. We went on a Saturday and there is lots of parking nearby which was free as it was the weekend. I will definitely be returning.
Verified review
Great welcome on arrival and the therapist was lovely. Did not get to see much of the salon but first impressions were good, a quiet haven off a very busy road.
Would certainly return for another Reiki session. As Reki was not available on the above drop down category stated massage.
Verified review
My experience at Stepping Stones gave me some great ammunition for pub banter with the girls*….
Firstly there was alot of confusion about what a Whanda £50 voucher was, but after 3 phone calls it got sorted... I went along to my appointment for a full facial and back massage (looking forward to relaxing) when I arrived there seemed to be some more confusion about what I had booked in for, and the receptionist suggested I have some threading?! I was a bit bemused because that was the last thing I wanted! After the confusion was dealt with the therapist took me through to the room, she was very friendly (as was the receptionist) but even though some of the reviews on here said the rooms were basic I was a bit surprised at quite how basic, It felt a bit like temporary accommodation.
After the therapist put on some music and turned the lights down I forgot about the surroundings and started to relax. However the massage was not really ones I have had elsewhere, it felt like I was being slathered in oil and she used very quick movements but hardly any pressure, it didn’t really do anything for me and to make matters worse every time the therapist stood at the head end of the massage couch her stomach bumped into my head!
Afterwards it was time for my facial and the therapist asked me if id had one before, I said I had and that I’ve got very sensitive skin and its been quite sore recently. The facial was much like the massage, lots & lots and lots of product and water and really fast rubbing movements all over my face and neck. Part way through I felt a sharp scratching feeling on my face and asked the therapist what it was and she showed me a metal implement that is meant to be for blackheads apparently, she said ‘it hurts doesn’t it’ - erm YES!
Then it was on to a steam and some toner which smelt a bit like antiseptic and stung my face, after which it was time for the mask and whilst the therapist was applying it she commented; ‘you’ve got lots of hair on your face’ – *Que shrieking laughter from the girls in the pub. Er right, I really didn’t know what to say to that! I have got some downy blonde hairs on my cheeks but id never really seen them as a problem! Then I was left for 10 mins with the mask on, by this point the same song had been playing on repeat on the CD player for over an hour – there is only so much repeat panpipes a person can take! When I looked in the mirror afterwards my face was really red and when I got home and looked at my face closer I had product in every concealable crevice; in my ears, up my nose and a film over my eyes which id been trying to rub away whilst walking to the train station home!!!
Two days later and I have to admit my face does feel cleaner and my skin smoother but I don’t really think it was worth it! I did think quite carefully about writing this review, I feel a bit bad as the girls working there were really friendly and sweet but it was just unlike any treatment I’d ever experienced before and the hairy face comment, well what can I say?....
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