Steph who usually does my hair left me in the capable hands of Oana. She was really nice and is an excellent hairdresser. The radio was on in the background, which I like. I was very happy with my colour, cut and blow dry.
The highlights did not come out as expected, I asked for very light and from the roots and she started about 2 inches from my roots and gave me orange highlights. To top it off, they both started drying my hair and brushing it very roughly without even trying to set angle it first, my hair is very long. Very rushed and waste of money.